Contact Methspin Casino
Methspin Casino operates under a licence issued by Curaçao eGaming, with player funds segregated from operating cash and TLS encryption protecting all browser traffic and document uploads.
How to get in touch
For assistance by email, write to support@methspincasino-aud.com. Please use the email address connected to your account where possible, as this can help the team locate your details and handle your request more efficiently. Replies are usually provided within 24 hours, although the time may vary depending on the nature and complexity of your enquiry.
To help support understand the issue and respond faster, include the following information in your message:
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction details or error messages where available
- Screenshots if they help show the problem
You can contact the support team about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. Do not include your password or other sensitive security information in an email. If your enquiry concerns responsible gambling, clearly state what support you are requesting so it can be directed appropriately.